If you have any questions or would like to contact us, please use one of the methods below.
To speak with a representative, call us at 1-877-459-6604.
Our representatives can help:
- Answer questions about benefits coverage
- Find network providers
- With ID card requests and claim inquiries
Aetna Navigator goes where you go!
On your Aetna Navigator® secure member website, you will find:
- Health information – To learn about various diseases and conditions
- Cost information – To become an informed consumer
- Personalized tools – To help you better manage your health
- Financial tools – To help you spend your health care dollars more wisely
Not a member yet?
Take a test run by using “federal3” for the username and password.
To reach an Informed Health Line Nurse, please call 1-800-556-1555
24 hours a day/7 days a week